ANIS GHDIRI

Client Onboarding/ Documentation Specialist

Warsaw, Poland

contact@anisghdiri.com

+48 666 244 888

anisghdiri.com

"Multilingual banking professional with 10+ years of experience spanning financial services implementation, KYC processes, and cross-functional project coordination across multiple European markets."

10+

Years Experience

Languages

Markets

EMEA, CEMEA, APAC, LATAM, NAM

Professional Journey

2023 - Present

Client Onboarding Specialist

CITI Bank

Leading end-to-end corporate client onboarding, focusing on account opening for platinum clients in EMEA. Responsible for KYC documentation review, compliance verification, and client lifecycle management. Coordinate between legal, risk, and operations teams to ensure seamless service activation.

2019 - 2023

Trust & Safety Data Analyst

Accenture

Conducted data quality analysis for digital trust and safety operations. Monitored platform integrity metrics and identified anomalous patterns. Served as subject matter expert for European market regulations regarding online content governance.

2016 - 2019

Front-End Developer & Tester

Self-Employed / Freelance

Provided freelance front-end development and software testing services for various clients. Developed responsive web applications using HTML, CSS, and JavaScript. Conducted comprehensive testing and quality assurance for web-based platforms, ensuring cross-browser compatibility and optimal user experience.

2005 - 2006

Client Service Manager

UIB (ex-Société Générale)

Managed corporate banking relationships in Tunisia, handling account administration, credit facilities, and foreign exchange services. Served as primary point of contact for business clients regarding transactional banking needs.

2007 - 2010

Client Service & Data Analyst

MINITEL-vFrench Web Services Provider

Combined studies with professional work as Client Service & Data Analyst. Managed client accounts for SaaS solutions, served as primary liaison between technical teams and French/Polish-speaking customers. Translated business requirements into technical specifications and monitored service delivery metrics.

2003 - 2005

Forestry Research Expert

Tunisian Research Office

Conducted field research and aerial photo analysis to assess forest resources. Prepared technical reports mapping vegetation density and land use patterns for government environmental planning.

Core Competencies

Banking & Finance

Client Onboarding KYC Processes Product Implementation Compliance Documentation Account Administration Credit Facilities Foreign Exchange Risk Management

Technical Skills

JavaScript/HTML/CSS VBA Automation Power BI Reporting SharePoint Management Data Analysis Process Automation

Languages

Arabic (Native) French (Fluent) Polish (Fluent) English (Fluent) Swedish (Professional)

Leadership & Management

Cross-functional Coordination Team Leadership Project Management Client Relationship Management Process Optimization Training & Development

Key Achievements

Implemented automated documentation tracking system at Citi Bank, reducing manual follow-ups by 40% and significantly improving operational efficiency.

Developed multilingual training materials adopted by 3 regional teams at Accenture, enhancing cross-cultural collaboration and knowledge sharing.

Successfully transitioned across multiple sectors from environmental science to banking to fintech, demonstrating exceptional adaptability and learning capabilities.

Built 5+ productivity tools using JavaScript/VBA across different roles, showcasing technical problem-solving and automation expertise.

Let's Connect

Ready to explore opportunities? I'm open to discussing new challenges and collaborations in banking, fintech, and digital transformation.

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