ANIS GHDIRI

Client Onboarding/ Documentation Specialist
📧 contact@anisghdiri.com 📱 +48 666 244 888 📍 Warsaw, Poland 🌐 anisghdiri.com

Professional Summary

Multilingual banking professional with 10+ years of experience spanning financial services implementation, KYC processes, and cross-functional project coordination across multiple European markets. Proven track record in corporate client onboarding, compliance verification, and process optimization. Expert in bridging technical and business requirements while managing complex stakeholder relationships across EMEA, CEMEA, APAC, LATAM, and NAM regions.

10+
Years Experience
5
Languages
5
Markets

Professional Experience

Client Onboarding Specialist
2023 - Present
CITI Bank

Leading end-to-end corporate client onboarding, focusing on account opening for platinum clients in EMEA. Responsible for KYC documentation review, compliance verification, and client lifecycle management. Coordinate between legal, risk, and operations teams to ensure seamless service activation.

Trust & Safety Data Analyst
2019 - 2023
Accenture

Conducted data quality analysis for digital trust and safety operations. Monitored platform integrity metrics and identified anomalous patterns. Served as subject matter expert for European market regulations regarding online content governance.

Front-End Developer & Tester
2016 - 2019
Self-Employed / Freelance

Provided freelance front-end development and software testing services for various clients. Developed responsive web applications using HTML, CSS, and JavaScript. Conducted comprehensive testing and quality assurance for web-based platforms, ensuring cross-browser compatibility and optimal user experience.

Client Service & Data Analyst
2007 - 2010
MINITEL-vFrench Web Services Provider

Combined studies with professional work as Client Service & Data Analyst. Managed client accounts for SaaS solutions, served as primary liaison between technical teams and French/Polish-speaking customers. Translated business requirements into technical specifications and monitored service delivery metrics.

Client Service Manager
2005 - 2006
UIB (ex-Société Générale)

Managed corporate banking relationships in Tunisia, handling account administration, credit facilities, and foreign exchange services. Served as primary point of contact for business clients regarding transactional banking needs.

Forestry Research Expert
2003 - 2005
Tunisian Research Office

Conducted field research and aerial photo analysis to assess forest resources. Prepared technical reports mapping vegetation density and land use patterns for government environmental planning.

Core Competencies

Banking & Finance
Client Onboarding KYC Processes Product Implementation Compliance Documentation Account Administration Credit Facilities Foreign Exchange Risk Management
Technical Skills
JavaScript/HTML/CSS VBA Automation Power BI Reporting SharePoint Management Data Analysis Process Automation
Languages
Arabic (Native) French (Fluent) Polish (Fluent) English (Fluent) Swedish (Professional)
Leadership & Management
Cross-functional Coordination Team Leadership Project Management Client Relationship Management Process Optimization Training & Development

Key Achievements

Certifications

Advanced Level Test Analyst
03/10/2005
International Software Testing Qualifications Board (ISTQB) - Tunisia
Forest Carbon Science, Policy, and Management
15/08/2004
ISPT - Tunisia
Python
03/09/2007
Kaggle - Poland
Data Visualization with Python
03/09/2007
IBM - Poland
Microsoft Office Specialist: Microsoft Excel 2016
05/02/2018
Microsoft - Poland